Legal
Last updated: April 4, 2026 • Effective: April 4, 2026
By accessing or using the SCB Widget platform and services ("the Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using the Service.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you and that organization.
If you do not agree to these Terms, you must not access or use the Service.
SCB Widget provides an AI-powered chatbot platform that allows users to:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that:
To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for:
We will not be liable for any loss or damage arising from your failure to comply with these security obligations.
Each user may maintain only one account. Creating multiple accounts to circumvent plan limits or restrictions is prohibited.
You may delete your account at any time through your Account Settings. Account deletion is subject to a confirmation process via email. Upon deletion, your data will be removed in accordance with our Privacy Policy.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to use the Service to:
We reserve the right to investigate and take appropriate action against violations of this policy, including suspending or terminating your account.
The Service is offered on a subscription basis. Plan details, pricing, and features are described on our pricing page. We reserve the right to change pricing with at least 30 days' notice to existing subscribers.
Paid subscriptions are billed in advance on a monthly or annual basis, depending on your selected plan. By providing payment information, you authorize us to charge your payment method for all fees incurred.
Payments are processed by Stripe. By using the Service, you agree to Stripe's terms of service. We do not store your full payment card details.
You are responsible for all applicable taxes. Where required by law, we will collect and remit taxes on your behalf.
All fees are non-refundable except as required by applicable law or as explicitly stated in these Terms. If you believe you have been charged in error, contact us within 30 days at support@scbwidget.com.
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access to paid features until the end of the billing period.
If a payment fails, we will attempt to retry the charge. If payment remains outstanding after reasonable attempts, we may suspend or downgrade your account to the free plan.
We offer a free plan with limited features. The free plan is subject to usage limits as described on our pricing page. We reserve the right to modify or discontinue the free plan at any time with reasonable notice.
If we offer a free trial of a paid plan, the trial period and terms will be specified at the time of sign-up. After the trial ends, you will be charged the applicable subscription fee unless you cancel before the trial expires.
The Service and its original content, features, functionality, design, code, and branding are owned by Specialized Chat Bot and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.
If you provide us with feedback, suggestions, or ideas about the Service, you grant us a non-exclusive, royalty-free, perpetual, irrevocable license to use, modify, and incorporate such feedback into the Service without any obligation to you.
You retain full ownership of any content you provide to train your chatbot, including website content, documents, and other materials ("Your Content").
By using the Service, you grant us a limited, non-exclusive, royalty-free license to process, store, and use Your Content solely to provide the Service to you. We will not use Your Content to train our general AI models or share it with third parties except as described in our Privacy Policy.
You are solely responsible for Your Content and represent that:
We reserve the right to remove any content that violates these Terms or that we determine, in our sole discretion, is harmful, offensive, or otherwise objectionable.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.
If you are subject to GDPR, we act as a data controller for your account data and as a data processor for the content you submit for chatbot training. We will enter into a Data Processing Agreement (DPA) upon request.
The Service may integrate with or link to third-party services (e.g., payment processors, analytics providers). We are not responsible for the practices of these third parties. Your use of third-party services is subject to their respective terms and privacy policies.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND COURSE OF DEALING.
We do not warrant that:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPECIALIZED CHAT BOT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Specialized Chat Bot and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
You may terminate your account at any time through your Account Settings. Termination does not entitle you to a refund of any prepaid fees.
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without notice, for:
Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Specialized Chat Bot is incorporated, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.
If you are a consumer in the European Union, you may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
We reserve the right to modify these Terms at any time. We will notify you of significant changes by:
Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Service and may terminate your account.
If you have questions about these Terms of Service, please contact us:
Specialized Chat Bot (SCB Widget)
Email: support@scbwidget.com